At Softintex Studio, we feel proud on being the market leader in outsourced business services. Many medium-sized and even huge corporations have trouble adjusting to all the services required in the business. With the market changing, many business would lose their standing if they weren’t able to adapt to new trends. Hence, you can outsource your needs to us, and we will remove that possibility
Business Process Outsourcing
With our operational excellence, right technology and people, we simplify complex end-to-end BPO services, while maintaining efficiency and productivity with measurable results. Softintex belives that those organizations that recognize the need of BPO sooner rather than later are often the same companies that lead their industries. Our BPO services are set up to make us stratgic partners of customer centric, sales and services driven companies.
Our expert consultants know the ins and outs of several business workings. They know that each company has its own unique needs and requirements. Hence, they would make sure to apply the latest and most innovative methods that are specially tailored for the client at hand. There are no cookie-cutter methods here. We eschew the stale old methods and bring you something refreshing in order to fully capture your market.
Call Center Processes
With our services, you’d have access to both outbound and inbound calling. This would make your business operations much more efficient and productive. Customer service is growing in importance every single day thanks to the reach of social media. Hence, the better you interact with your patrons, the better a reputation you would have online and in the real world. Our call center services would make sure your business can assist in every level of customer service every single day.
INBOUND Call Center
Satisfying the customers’ need by answering their calls and resolving their issues by maintaining good reputation of the company.
back office solution
Back-office solution include settlements, clearances, record maintenance, regulatory compliance, accounting, and IT services.
Outbound call center
Calls made from the center can include telemarketing, sales or fund-raising calls, as well as calls for contact list updating, surveys or verification services.
help desk support
Helpdesk support is the process of providing information n regarding the products and services of the organisation to the end users/customers.
Reach New Heights
One of the main business services needed by any size of company is a professional and efficient call center. With today’s modern technology, it’s now possible to outsource your call center to our experienced team. With our team on the job, you can relax knowing that we have access to multilingual workers who can handle any kind of customers. Plus, we’re experienced in providing call center services for private companies and government agencies with a highly successful record.